Frequently Asked Questions

Where are we located?

Charity Storage Bellevue
2510 Josephine St
Bellevue, NE 68147

Charity Storage Broadway
901 W Broadway
Council Bluffs, IA 51501

What are the office hours?

7 am - 7 pm by phone.

What are the access hours?

Daily: 5 am - 11 pm

Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

How do I pay my storage bill?

You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

What does drive-up access mean?

Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.